People and relationships matter. Those we support are at the centre of everything we do. We help people to realise their potential.

Delivering well is important to us. We work hard to keep our promises. We persevere, are resilient and act with integrity. We hold ourselves accountable and expect others to do so too.

We listen and use evidence to inform our decision making and practice. Positive client outcomes are our primary focus. We support the achievement of these by measuring what we do and by being innovative, responsive and flexible.

We value collaborative partnerships. We become stronger by engaging others in our work. Community, government and corporate partners are vital to our future success.

We invest in developing strong families and healthy communities. Children and young people thrive in a supportive, respectful and caring environment. Safety, security and a sense of belonging are enhanced by building resilient family relationships and meaningful community connections.